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the_mckidds
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Cannot access NTL email

Hi, I cannot access my secondary NTL  email account (which is the one I have been using as my main email address for many years).  We cant access email on any of our mobile devices  and each time i try to access my webmail it it tells me "mailbox is not available at moment.. please try again in 1 hour..." . 

I have changed my password in secondary account , but still no access. 

I see other in this community have had similar issues...

Please can someone help me?

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Alex_RM
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Re: Cannot access NTL email

Hi the_mckidds,

 

Thanks for posting, and welcome to our community 🙂

 

I'm sorry to hear you're having some issues with your email account. 

 

I've popped you over a private message so I can get a few more details from you. (purple envelope, top right hand corner)

 

Alex_Rm

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