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Karen2021
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Cancel app purchase

Hi I have accidentally pressed a button on an app and purchased a keep fit how can I cancel please. Any help would be aporeciated

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Natalie_L
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Re: Cancel app purchase

Hi Karen2021, 

 

Welcome to the Community and thank you for getting in touch. 

 

We would be happy to help resolve this. Is this a monthly subscription via the app?

If so, you can access your subscriptions via either the Appstore or Google Play to cancel any ongoing agreements. 

 

For information on how to cancel this on an Apple device please click here

For information on how to cancel this on an Android device please click here

 

Thank you 

 

 

Nat
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