Hi
...So does he call in then because, tbh, I could have said I WAS the account holder?
If he does, is there a direct dial number he can call to save all the lengthy process of finding a human being to speak to? I tried a few days ago and kept getting ANOTHER recorded message telling me to go online! No human being out there!
On the website it says you can message but gives NO email address to! Not that I can SEND an email!
Ranting here, I acknowledge but really Virgin Media Customer Service appalling. Exception, of course, being your input which I do appreciate
Please advise