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Joining in
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Can’t access email

I have a sky.com email account through Virgin it now won’t let me access emails saying my details can’t be verified..HELP!!!

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Trouble shooter
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Re: Can’t access email

Is that when you are logging into a VM email account or when you are using VM broadband to log ito your sky email account?

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Mike Robinson


Ex UK Armed Forces
Computer Based Training and Learning Designer for many of the world's Military Arms.
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Re: Can’t access email

"I have a sky.com email account through Virgin it now won’t let me access emails saying my details can’t be verified..HELP!!!"

That doesn't make sense.  Virgin media do not provide sky.com email accounts.

You need to check with Sky if their email accounts can be accessed via other ISPs and, if so, what the correct pop/IMAP and SMTP settings are.

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Re: Can’t access email

i suspect they had sky with the associated email account. they are now with virgin.

sky email accounts do remain active but they have to be used or sky will close them down.

yes they need to check with sky. it is nothing to do with virgin who of course only provide the broadband.
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