on 17-03-2023 23:17
last weekend my Twitter account was hacked which used my Blueyonder email address. Now I am not receiving emails and don’t know how to log into my Blueyonder account.
dors anybody know how I can access it or delete it?
on 18-03-2023 08:30
Hey @samuella, thanks for reaching out to us and a warm welcome to the Virgin Media community forums. 👋🏼
I'm sorry to hear about the issues with the email you are having. 😞
May I ask if you've tried to reset the email password through the forgotten password link?
Let us know.
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on 18-03-2023 09:12
thank you for your reply. No I haven’t. I don’t even know where to login for this email account.
18-03-2023 09:48 - edited 18-03-2023 09:49
Try resetting the password via this link Forgotten your Password? | Reset Here | Virgin Media? If successful then follow the advice here, My Virgin media email has been hacked | Virgin Media Help
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on 19-03-2023 09:59
on 19-03-2023 21:45
No I can’t login so is it possible for somebody to help with deleting this email account. The account has been hacked so I wouldn’t be able to change the password.
The Virgin link to login doesn’t recognise Blueyonder email address.
on 21-03-2023 08:24
Thanks for coming back to the thread.
I will send you a PM now.
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