I've just received the following message. Is it from Virgin? How can I report it? If true, how can I access the blocked emails? [I have a copy of the 'View Source' result.]
|This message was created automatically by Email Automated Notification System.|
|Some messages to dave@PhotoLens.co.uk couldn't be delivered since January Mon. 02 2023.|
|To retrieve your emails and reconfigure Port 486, Retrieve Messages|
|Diagnosis-Code: SMTP; 552-5.7.0 [TSS04] max defers and failures per hour (Exim 4.88) allowed. Deferred message|
|Reporting-MTA: dns; gateway31.PhotoLens.co.uk X-Postfix-Tail-ID-ID: 5867033100|
Original-Recipient: rfc822; dave@PhotoLens.co.uk SIZE = 22481:
Arrival-Date: 1/24/2023 6:53:09 a.m.
|Action: Failed Status: 5.7.0 Remote-MTA: dns; Mail-server.gateway31.PhotoLens.co.uk|
Thank you for your post and welcome to the forums.
Just to help understand this a little more as I feel like there could be some context missing - the email in question, what email address has this been delivered from - or is this a notification when trying to send an email etc? Also, are you trying to email that account from a Virgin Media mail account?
I apologise for not being able to give a more in depth answer for the time being. We are more than happy to help with it - we just need clarification on the above to have a greater understanding as to what's going on.
Get back to us and let us know.