Normally, when I receive an email with attachment, I get the option to View or download the attachment. My "view" option is still there as an option but when I click I just get a black screen. Any Ideas? The "download" option works ok.
Seeing the issue in webmail (desktop and mobile UI) when trying to view docx file type: @GerryMack, for which file types are you seeing the issue occur; AFAICS image files, like png, appear not to be affected?
As a Very Insightful Person, I'm here to share my knowledge. I don't work for Virgin Media.