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552 5.7.0 SPAM Content Found (VM603)

When sending e-mails, I'm continually facing this issue to many email domains. Can an admin help on this issue. It seems legitimate emails are being recognised as spam by your servers.

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Re: 552 5.7.0 SPAM Content Found (VM603)

The email domain I’m trying to send to is “@s-p-s.aero” if anyone else can help

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Re: 552 5.7.0 SPAM Content Found (VM603)

Flagged issue to forum team as they are best placed to take this forward and correlate the unique references shown in the error message with the email team to determine the exact cause; unique reference looks similar to sGJVigOaWHAF0sGJVipjQv.

 

As a Very Insightful Person, I'm here to share my knowledge. I don't work for Virgin Media.

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Message 4 of 21
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Re: 552 5.7.0 SPAM Content Found (VM603)

Full message about spam is below:

 

Message could not be sent to the following recipients: [P Microtech Cast Forge <p @microtechcastforge.com>, G <g @s-p-s.aero>, P | S-P-S <p @s-p-s.aero>, W | S-P-S <w @s-p-s.aero>] (554 - 554 5.2.0 SMTP602 Message contains Spam Content ;id=138zjK51iMqBU138zjyDb7;sid=138zjK51iMqBU;mta=smtp2.tb;d=20200210;t=080609[CET];ipsrc=172.25.160.152;
)

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Message 5 of 21
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Re: 552 5.7.0 SPAM Content Found (VM603)

Hi Rely_uk.

 

Thanks for posting and welcome to the community. So I can assist further, I'll be sending you a PM to get some details so I can raise this for you. Kind regards,

John_GS
Forum Team

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Message 6 of 21
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Re: 552 5.7.0 SPAM Content Found (VM603)

Ok - I can't send a PM as I get an error saying I've sent too many for now and there's no indication of how many PMs I've sent or allowed to send so that's pretty useless.

 

full details are below:

 

If you need any more info let me know - thanks

 

 

My email -  [REMOVED]

Emails I trying to send to - [REMOVED]@s-p-s.aero; [REMOVED]@s-p-s.aero; [REMOVED]

Header information

SPF and DKIM Information
Headers Found
Header Name Header Value
From <[REMOVED]>
To "'[REMOVED] Cast Forge'" <[REMOVED]@microtechcastforge.com>, "[REMOVED]@s-p-s.aero>, "'[REMOVED]@s-p-s.aero>, "'[REMOVED]@s-p-s.aero>
References  
In-Reply-To  
Subject RE: FW: Metal-i-Cast
Date Sun, 9 Feb 2020 11:10:57 -0000
Message-ID <001501d5df39$9b019600$d104c200$@blueyonder.co.uk>
MIME-Version 1.0
Content-Type multipart/mixed; boundary="----=_NextPart_000_0016_01D5DF39.9B019600"
X-Mailer Microsoft Outlook 16.0
Thread-Index AQG9LZrTepoA/fZUjJgPWfEGc0oJrw==
Content-Language en-gb
X-MS-TNEF-Correlator 0000000050B787576F21B44883E882D77664B8390700C3B68E10F77511CEB4CD00AA00BBB6E600000000000E0000C8920AF1D9687540A53CF6B0AD8FD2B70000000034800000
Received HeaderFrom:[REMOVED]&gt; To: &quot;&#39;[REMOVED] Cast Forge&#39;&quot; &lt;[REMOVED]@microtechcastforge.com&gt;, &quot;[REMOVED]@s-p-s.aero&gt;, &quot;&#39;[REMOVED]@s-p-s.aero&gt;, &quot;&#39;W[REMOVED] | S-P-S&#39;&quot; &lt;[REMOVED]@s-p-s.aero&gt; References: In-Reply-To: Subject: RE: FW: Metal-i-Cast Date: Sun, 9 Feb 2020 11:10:57 -0000 Message-ID: &lt;001501d5df39$9b019600$d104c200$@blueyonder.co.uk&gt; MIME-Version: 1.0 Content-Type: multipart/mixed; boundary=&quot;----=_NextPart_000_0016_01D5DF39.9B019600&quot; X-Mailer: Microsoft Outlook 16.0 Thread-Index: AQG9LZrTepoA/fZUjJgPWfEGc0oJrw== Content-Language: en-gb X-MS-TNEF-Correlator: 0000000050B787576F21B44883E882D77664B8390700C3B68E10F77511CEB4CD00AA00BBB6E600000000000E0000C8920AF1D9687540A53CF6B0AD8FD2B70000000034800000
 
 [MOD EDIT: Personal and private information has been removed from this post. Please do not post personal or private information in your public posts. Please review the Forum Guidelines]
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Message 7 of 21
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Re: 552 5.7.0 SPAM Content Found (VM603)

Hi Rely_Uk,

 

Thanks for coming back to me. I've sent this off to the relevant team for their investigation. I'll be in touch soon when I know more 🙂

 

Kind regards,

John_GS
Forum Team

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Message 8 of 21
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Re: 552 5.7.0 SPAM Content Found (VM603)

John.  Good Morning.

Thank you for the reply.

I have enlisted my son to assist in the communication with you as a lot of the technical jargon goes over my head. 

As mentioned to you all of the emails that I send are being blocked.  This occurs, no matter the destination of the email within the U.K. or world wide.  What my son sent you yesterday was an example of the rejection notes. 

I require this problem resolved on an urgent basis.  My business is suffering as a direct result of my emails not getting through to customers & potential customers.

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Message 9 of 21
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Re: 552 5.7.0 SPAM Content Found (VM603)

I've had a response back from the team who've asked me to get you to send the email again? See if it works as should now be fixed. If not and same issue let me know return path error via PM again.

 

Kind regards,

John_GS
Forum Team

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Message 10 of 21
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Re: 552 5.7.0 SPAM Content Found (VM603)

John.

I have attempted to send another two emails without success.  This has now reached a serious situation regarding our business communication.  I need an answer immediately what is going to resolve this problem.

For your information.   I have had call from India informing me they are representatives of Virgin Media & they are calling me to resolve problems on my computer.  Has your centre requested someone from Virgin Media call me.

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