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5.7.0 SPAM Content Found (VM603)

Hi

When I try to reply to an email from a (legitimate) company - I always get this error message.  The most recent full error message was:

5.7.0 SPAM Content Found (VM603) zOdIiF6Zl35DYzOeBi1KMG

If I start a new email and type in the email address of whoever has contacted me that message gets through but I cannot reply to emails from this company 

Is there anything you can do. The company is Red Rock Entertainment. Thanks David

 

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Re: 5.7.0 SPAM Content Found (VM603)

I have flagged your post to the forum team as they are best placed to resolve this false positive issue with the email team.

 

As a Very Insightful Person, I'm here to share my knowledge. I don't work for Virgin Media.

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Re: 5.7.0 SPAM Content Found (VM603)

Hi davcot, 

 

Thanks for posting. I am sorry to hear of this. 

 

I'll PM now to get some further details. 

 

Kind regards,

John_GS
Forum Team

Need a helpful hand to show you how to make a payment? Check out our guide - "How to pay my Virgin Media bill"

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Re: 5.7.0 SPAM Content Found (VM603)

Hi Davcot, quick update for you with this. It should be sorted, can you try again for me?

 

Kind regards,

John_GS
Forum Team

Need a helpful hand to show you how to make a payment? Check out our guide - "How to pay my Virgin Media bill"

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Re: 5.7.0 SPAM Content Found (VM603)

Yes it’s sorted. Thank you. Makes life much easier. David

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