Blog Post
Topics for Discussion in a Digital Life Blog
If you have had the misfortune to stray across one of my community help forum posts re Virgin Mobile, you might be forgiven for concluding that I am a confirmed Virgin Mobile hater (and possibly the same for Virgin Media as a whole). Well, I'm not and, although I can be scathingly blunt when delivering my thoughts on various aspects (especially support), all I am looking for is constructive discussion with a view to improving the help forum experience for all concerned. You see, the way I see it, is that much of the content is not really very informative and some is simply misleading. It is also pretty depressing as a whole, too complaint oriented and does little to make things better for its users. Too negative?; perhaps, but it is appropriate fodder for a digital life blog. Of course, technical articles will probably always be the focus of these blogs but the softer, people oriented aspects have to be presented and discussed if we are to make the most of our digital lives. In fact, even if you vehemently disagree, there is still a discussion to be had. Or, if not, we still need a decision as to whether or not it merits inclusion in a digital life blog.
Regards,
Robert J Irvine