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Community Manager
Community Manager

As of July 2023, you’ll no longer be able to pay your Virgin Media bill over the phone. Not to worry though, we still have plenty of payment options for you to choose from.

Save time and switch to Direct Debit

The quickest and easiest way to pay your bill. With Direct Debit your monthly payment is taken automatically on or around your preferred payment date.

Set up a Direct Debit with ease

  1. Sign in to your My Virgin Media account
  2. Go to ‘View bill’ at the top of your dashboard
  3. Then set up Direct Debit and select ‘Set up now’
  4. Fill in the form with your account name, number and sort code
  5. Confirm and submit your Direct Debit details

Can’t remember your login details? Get help signing in here.

Looking for a one-off?

We also offer other payment options, such as one-off payments online. This lets you make a quick, one-off payment now. All we need is your name and postcode, you don’t even have to sign in!