Blog Post
I'm am completely at a loss now I changed my contract over 2 months ago and still I don't have Netflix for free as part of my contract endless hours wasted calling endless hours wasted on chat service and still no Netflix for free as part of my package? The last call over an hour and I finally thought we had reached a solution select the Netflix pay for it as part of your bill with virgin and we will credit it off great a solution but guess what is part of my bill this month for me to pay for £10.99 Netflix and no credit this level of incompetence is unbelievable now a KNOWN ISSUE and over 2 months no resolution I can only believe now virgin just don't care about the customer as long as they are paying the bill