Upgrading to a Virgin TV V6 box

Virgin Media Staff

Just got your hands on our new Virgin TV V6 box?

If you are upgrading from an old Virgin TV box, then this is the step-by-step video blog for you.

  • We’ll show you how to activate our new V6
  • How to uninstall your old Virgin TV box
  • How to install our new Virgin TV V6 box

And now you should be up-and-running with our faster, smarter and smaller Virgin TV V6 box. Enjoy!


As for your old Virgin TV box –we ask that you dispose of the kit in an environmentally friendly manner. Virgin Media are part of the Government approved "Distributor Take-Back scheme" (DTS). This means we're helping to fund a network of collection points near where you live, where you can drop off your old kit for recycling, free of charge. To find your nearest collection point, just go to

Any questions?

If you need any more help, please check our Virgin TV V6 forum boards here in our Community for helpful answers and great advice.