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Community Manager
Community Manager
<Update: this trial is unlikely to start until the start of next year but you can still sign up if you wish>
Hi all,
We're looking for 30 participants to trial a new firmware for our Hub 3. The participants will receive a £30 Amazon voucher on completion of the trial.
The trial firmware contains only backend changes only so you shouldn't notice any difference.  All you'll be required to do is to complete a short survey at the end of the trial which we'll use to help us to improve our products and services. You'll also be able to report any issues on a closed part of our community, and we envisage the trial to last between 4-12 weeks.
What you’ll need to participate:

To take part, you will need to have:
  • a broadband service with us
  • registered on the Virgin Media community
  • a Hub 3 NOT in modem mode

This trial is only open to Virgin Media broadband customers who are registered on the Virgin Media community and have a Hub 3.

You can apply here: