No longer a Virgin Media customer? We’ll be reaching out to you soon, if we haven’t already, to close your Virgin Media email account as outlined in our terms and conditions.
Virgin Media email accounts are usually closed within 90 days of the Virgin Media broadband service being disconnected, but in some circumstances, we have missed a few.
If your email account is marked as active but you don't have any core products with us, we’ll get in touch to let you know next steps. Please keep an eye on your spam/junk folder as our emails may end up there.
We’ve put together some tips on how to save your emails and how to set up a new email account to help you sooner rather than later – just click the link below to find out how.
