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Kei_M
Community Manager
Community Manager

 

Applications have now closed, thanks to everyone who registered their interest!

Hey everyone!  

Exciting news! We're on the lookout for enthusiastic Virgin Media O2 customers to be part of our Beta testing group for the Priority app. The goal is to help us find any issues and continue to improve our app’s performance.  

What's in it for you? 

  • A chance to influence the future of the Priority app 
  • A Β£20 voucher that can be redeemed from a selection of online retailers as a token of our gratitude (Please note: you are only eligible for the voucher if you are not currently an employee of Virgin Media O2) 

How to Participate: 

  • Download & Install: Get hands-on with the new app from 11th of June and complete your testing by the 24th of June 2024. 
  • Test & Explore: Complete set tasks within the app to help us fine-tune the app experience. 
  • Share Your Thoughts: Provide feedback by submitting bugs or issues that you find on the app and a quick and easy feedback survey that you will be able to complete directly on the app at the end of the testing period. 

Exclusive Reward: Your efforts won't go unrewarded! As a thank-you gesture, you'll receive a Β£20 voucher, delivered straight to your email after completing all the app testing – we ask that you complete the tasks and final feedback survey to be eligible for the reward. The voucher will be emailed to you within 14 days after the testing (before 15th of July 2024)  

Eligibility: 

To jump on board, make sure you have O2 or Virgin Media login credentials and you’ll need an iPhone or Android smartphone to be able to install and use the Priority Beta app. 

Ready to Dive In? 

If you are eligible to be a tester and are selected to be part of this trial, we will email you instructions on how to download and install the app by end of day on the 11th of June, 2024. We’ll also share with you a list of tasks we’d like you to complete as part of this trial and more information on how to report bugs/issues and provide your end-of-testing feedback. 

2 Comments
Peterborough44
Tuning in

Yeah how do I do these survey do I need to download an app the O2 protea app and then what comes next sort of thing

Kei_M
Community Manager
Community Manager

The trial will be conducted via email and the actual trial app itself, if you're selected to take part you'll receive an email with instructions on what happens next so keep an eye out for this 😊.