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My Virgin Media: Introducing the updated app

Kev_B
Community Manager (Retired)

We want to help you get the best out of your life with Virgin Media, so we’ve made our app even better. Now you can stay on top of your broadband, TV, home phone and mobile accounts, all in one place, wherever and whenever you like.

Have a broadband, TV and home phone package with us? With a simple tap or swipe, you can check your package or see a summary of your bill.

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If things aren’t working as they should, the app lets you check your service status (and if there are issues, see the date and time they’ll be fixed). You can also use it to track and manage your installation, service and QuickStart order.

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Have mobile with us? Load up the app to check your mobile allowances, keep tabs on your mobile usage and even control how much extra you want to spend outside your plan.

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Check our nifty FAQs section or tap to see relevant topics and conversations in the customer community.

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Just head over to the App Store or Google Play and download the My Virgin Media app for free.

Available for iPhone iOS 11 and up and Android 6 and up.

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