Blog Post

Digital life
1 MIN READ

Keeping you up to speed

Kei_M's avatar
Kei_M
Community Manager
3 years ago
As you can imagine, with costs such as energy bills rising fast, our running costs are increasing too. So, to make sure we can keep giving you the service you expect, the price of your package may be...
Updated 3 years ago
Version 2.0
Virgin Media
Peter729's avatar
Peter729
On our wavelength
3 years ago

I have had my price rise letter, my VM broadband will be cancelled next week.

 

Shazza918432's avatar
Shazza918432
Tuning in
3 years ago

Hi, 

My current package deal goes up £15 on 1st May, which will take it up to £101, then it will go up a further £23, roundabout the 16th August when my current contract runs out.

I don't like ringing as I had a bad experience last year, I'm not to keen on the chat option either, and the letter I had said I need to get in contact by 17th April, if I wanted to cancel or change package, which is why I have posted this here.

Everything I have now is perfect, it's just the price increase that I'm not looking forward to.

I certainly do not want to leave or cancel, nobody else has the good deals like you do, I'm hoping for a similar deal as to what I have now and a similar price if possible.

I had an issue last year, and the lady who helped me was absolutely brilliant.