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Digital life

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Introducing the new Virgin Media Community

Community Manager

3 years ago

Huzzah! 🍾 After many years (8!) on the previous iteration, we’re delighted to announce our Virgin Media Community has had an upgrade. 2011 (courtesy of waybackmachine 😊) 2014 ...

Updated 3 years ago

Version 2.0

Virgin Media

Kei_M

Community Manager

Joined November 09, 2021

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Digital life

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chrcoluk

Fibre optic

3 years ago

Well VM held onto a legacy design longer than a lot of large companies do.

The new forum looks snazzier, but its not as functional, harder to navigate with less useful features. Not sure how flexible the new software is, but my suggestion would be to at least make it easier to navigate to key areas, which are likely to be the customer support areas.