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Digital life
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Hub 5: Our first ever WiFi 6 broadband router

Kei_M's avatar
Kei_M
Community Manager
4 years ago
Back in October we announced the launch of the new Hub 5 and we’ll be offering this to customers at no extra cost as part of a phased rollout. Our next-generation Hub works alongside Virgin ...
Updated 3 years ago
Version 23.0
Gigabit
Hub5
slow speed hub4
Superhub 5
trial
Virgin Media
TeddyTRK's avatar
TeddyTRK
Superfast
3 years ago

Hello DC,

 

Have you thought about going into your hub 5 settings and changing the WiFi band to 80 Mhz? Or even 40Mhz? This may fix your issue. You will not reach 1000mbps via wifi on these though....just a temporary fix to help your devices connect.

If not, I would look into getting WiFi Pods (Called WiFi Max now) if you're 1 gig, you get these for free (3 of them)