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Free broadband speed boosts

Kei_M
Community Manager

From today, Virgin Media O2 is giving millions of its customers a broadband speed boost at no extra cost, offering them even more megabits for their money at a time households are increasingly reliant on broadband to stay connected and entertained.

The boost will see Virgin Media’s M100 service benefit from a 22% uplift in average download speeds (from 108Mbps to 132Mbps), with upload speeds also increasing from 10Mbps to 20Mbps. M200 services will see a 24% increase in average download speeds (from 213Mbps to 264Mbps) with upload speeds rising from 20Mbps to 25Mbps; offering customers even more value from their broadband services.

Eligible customers simply need to reboot their Hub by switching it off and on again, or via the Virgin Media Connect app to benefit from the speed boost.

As part of the uplift, new customers will also be able to enjoy faster broadband speeds with Virgin Media’s M100 package moving to M125, offering average download speeds of 132Mbps, and M200 moving to M250, offering average download speeds of 264Mbps. Those looking to upgrade their connectivity can enjoy the new M125 and M250 bundles for the same price as the previous lower tier speeds, starting from just £26 per month for M125 and from £30 per month for M250*.

Thanks to this broadband boost, customers on M125 could download a 4K film in just 15 minutes compared to it previously taking around 19 minutes, with the time taken for those on M250 reducing from just over 9 minutes to 7 minutes 30 seconds.

Volt customers will also benefit from the uplift at no extra cost on top of their already boosted broadband speed as part of their Volt package.

Jeff Dodds, Chief Operating Officer at Virgin Media O2, said: 

Virgin Media O2 set out with a clear aim to upgrade the UK, and giving millions of our customers enhanced value through our latest broadband speed boost is another step towards this.

As reliance on connectivity continues to grow – and at a time when value matters more than ever – we’re proud to be giving our customers even more, on us.

Virgin Media O2 small business customers with a Voom 600, 800 and 1 Gig service will also see their upload speeds boosted from early next year.

The announcement comes as Ofcom’s latest UK Home Broadband Performance report confirms that Virgin Media’s M125 package will offer download speeds twice as fast as the UK average and that its M250 package will offer download speeds four times faster than the national average.