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Community Manager

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Don’t let your Christmas tree get in the way of your Christmas shopping!

How your Christmas tree can affect your Virgin Media Hub performance

During the festive season, many of us gear ourselves up to put up our Christmas trees as soon as December hits (or November…). But you might not have realised that where you place your Christmas tree can affect your internet connection.

Christmas trees, especially larger ones, can physically block the path of WiFi signals and cause problems with your broadband.


How can you accidentally impact your internet?

Obstructing your router’s signal: A large tree placed too close to the Hub can get in the way of the WiFi signal, reducing its range and effectiveness

Tangled cables: Make sure that the cables connecting your Hub are not tangled or being pulled taut by your Christmas tree, as this can affect the Hub's performance


Want to watch Elf for the fifth time with zero buffering? Here’s what to do:

Distance matters: Keep your Christmas tree at least a few feet away from the Hub so the tree isn’t getting in the way of the WiFi signal

Smart placement: Make sure that your tree isn’t in the Hub’s line of sight, especially if the Hub is on a higher shelf or table

Cable care: Keep those cables tucked away neatly and away from where people walk – you don’t want anyone to accidentally disconnect the Hub!

Monitor your connection: Use the Virgin Media Connect app to check for WiFi blackspots in your home – this will help you find the perfect place for your tree


Top take away: Keep your Hub and Christmas tree separated by a few feet, make sure the line of sight to the Hub is clear, avoid tangled cables and use the Virgin Media Connect app to find the best spot for your tree

By following the tips above, you can enjoy a festive atmosphere in your home along with a strong internet connection – perfect for streaming all those classic Christmas films.

Do you have any additional tips or experiences related to this topic? Go ahead and share them in the comments below. Let's help each other have a merry and connected Christmas.