Virgin Media Community

[suzyq18]

I have had enough of virgin media,i have tried to cancel my account now for 2 weeks, they wont answer phone lines you cannot even e-mail them ,i am done so i have cancelled my direct debit and i have even sent them a letter (that is if they will recieve this). 

[spgray]

you can only cancel in writing if you send it to the correct address, as per the Ts&Cs of your contract.
cancelling your DD is a bad decision, it will result only in your getting debt against you.

[suzyq18]

i have tried to contact virgin for many weeks now and enough is enough. Their live chat is not even live chat its a robot ,  virgin media is a joke to contact. I am sick of phoning my phone bill will be a lot this mnth will virgin pay it answer no , i am going to get in touch with rip off Britain 

[spgray]

ok good luck with that