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kevy107
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Message 11 of 13
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Re: The dreaded customer service

I''ve Kept every screen shot of WhatsApp conversations. Every complaint I have forwarded. I have also forwarded an invoice for my time. 

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Martin_N
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Message 12 of 13
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Re: Cannot Cancel virgin media

We do appreciate your frustration with this kevy107. What has been advised when you've called in?

^Martin

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kevy107
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Message 13 of 13
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Re: Cannot Cancel virgin media

Thank you for your reply. I haven't been advised anything. No one has answered since I began ringing on Friday. I'm lucky if I manage to speak to one agent via WhatsApp,  who always put me through to disconnection but I never get through.