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Returned equipment

How can i find out you have recieved my returned equipment

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Graham_A
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Re: Returned equipment

There should be a tracking reference on the receipt that you received from Collect plus or whichever outlet you used for the return.

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Graham

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Tudor
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Re: Returned equipment

As long as you have a receipt from whoever you got to return the equipment it does not really matter if VM has received it or not. You can prove you returned it and that’s all that matters.


Tudor
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