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OFCOM are looking for your examples of bad service

Mum1212
Dialled in

I spoke with OFCOM on Mon 15th April and they need you all to contact them with examples of bad service.

About VM complaints handling and leaving a contract early.

They can not use the content from these message boards so you need to proactively call them, email or use the web service.

https://www.ofcom.org.uk/news-centre/2023/virgin-media-investigated-over-difficulties-cancelling-con...

Enforcement team (enforcement@ofcom.org.uk)

Case reference CW/01275/07/23

 

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