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New build home

Hi I have just moved into my new Bellway home with prewired virgin media installed but when I go online and put in my postcode it says I can’t have virgin media I’ve tried ringing but got no-were just wondering how do I get my postcode registered so I can get virgin media installed 

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Re: New build home

Hi Mick 

I have direct messaged you to get a few details regarding this.

Thanks

Josh


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Re: New build home

it could be that although the building is wired up, the actual supporting external network has been connected up yet and isn't live to take order.

you should speak to the building developers to see what the status is, as they are the ones that wired up your house.