Virgin Media Community

[brightonjohn]

OK - got a nice price reduction etc. this morning but also been put onto O2 - but now have a new mobile number. How the devil do I let ALL my contacts know what it is?

[BenMcr · Accepted solution]

If you're moving from Oomph to Volt you should be able to keep your mobile number.

It should have been arranged when your new O2 SIM was set up, but can still be done by getting a PAC from your Virgin Mobile SIM and then applied to your new O2 one which will move the number across

[brightonjohn]

Sorry to be so thick but how do I get a PAC code off my existing SIM?

[BenMcr]

Details for how to get a PAC for Virgin Mobile is here https://www.virginmedia.com/help/mobile-switching-faqs#leaving

And here's how you give it to O2 https://www.o2.co.uk/help/device-and-sim-support/how-to-keep-your-mobile-number/online-form

[brightonjohn]

Many thanks - really grateful for the time taken to send these two links. Hope that others find it equally useful.