Menu
Reply
Highlighted
  • 3
  • 0
  • 0
Joining in
514 Views
Message 1 of 12
Flag for a moderator

Damaged Vandalised virgin street furniture PE29 7WJ

Hi, can you please report damaged virgin cabinet on Alder Drive Huntingdon PE29 7WJ. This has been damaged from the young children climbing all over and pulling apart. Upon repair can you please add signage of no climbing or even better anti climb spikes ;). Thank you.9FB0AA7E-AF38-47A2-B22B-E565D6A1C086.jpeg

0 Kudos
Reply
Highlighted
  • 1.94K
  • 279
  • 424
Super solver
510 Views
Message 2 of 12
Flag for a moderator

Re: Damaged Vandalised virgin street furniture PE29 7WJ

Hello

You can call (automated iirc) for reporting street box problems is 0330 333 044, or wait for the VM staff to pick this up.

Mike

I dont work for VirginMedia all opinions are my own.
39 years in IT.
0 Kudos
Reply
Highlighted
  • 3.02K
  • 109
  • 160
Forum Team
Forum Team
505 Views
Message 3 of 12
Flag for a moderator

Re: Damaged Vandalised virgin street furniture PE29 7WJ

Hi ThomasUK,

 

Thank you for your post. I'm sorry to see this. 

 

Have you reported this to the team on the number? If not let me know and I can get some details concerning this. 

 

^Martin

0 Kudos
Reply
Highlighted
  • 3.65K
  • 201
  • 611
Community elder
504 Views
Message 4 of 12
Flag for a moderator

Re: Damaged Vandalised virgin street furniture PE29 7WJ


@ThomasUK wrote:

This has been damaged from the young children climbing all over and pulling apart. Upon repair can you please add signage of no climbing or even better anti climb spikes ;). Thank you.


or maybe the parents actually do the job of parenting and stop their children vandalising?

Highlighted
  • 3
  • 0
  • 0
Joining in
486 Views
Message 5 of 12
Flag for a moderator

Re: Damaged Vandalised virgin street furniture PE29 7WJ

Hi, no this has not been reported to the team, I tried the number in the forum however was disconnected. What additional information do you need? Panel Location is approx. (52.3349023, -0.1869791).  Thank you

0 Kudos
Reply
Highlighted
  • 3.67K
  • 171
  • 290
Forum Team
Forum Team
484 Views
Message 6 of 12
Flag for a moderator

Re: Damaged Vandalised virgin street furniture PE29 7WJ

Can you provide the postcode and nearest house number please?

 

Kind regards,

John_GS
Forum Team

Need a helpful hand to show you how to make a payment? Check out our guide - "How to pay my Virgin Media bill"

0 Kudos
Reply
Highlighted
  • 3
  • 0
  • 0
Joining in
466 Views
Message 7 of 12
Flag for a moderator

Re: Damaged Vandalised virgin street furniture PE29 7WJ

Hi, damaged cabinet is directly across from 27 Alder Drive, Huntingdon, PE29 7WJ.

Kind Regards 

Tom

0 Kudos
Reply
Highlighted
  • 3.67K
  • 171
  • 290
Forum Team
Forum Team
443 Views
Message 8 of 12
Flag for a moderator

Re: Damaged Vandalised virgin street furniture PE29 7WJ

Hi Tom,

 

Thanks for bringing this to our attention. I have emailed the relevant team now and they'll send someone out asap.

 

Thanks again and Kind regards.

John_GS
Forum Team

Need a helpful hand to show you how to make a payment? Check out our guide - "How to pay my Virgin Media bill"

0 Kudos
Reply
  • 3.62K
  • 364
  • 631
Community elder
404 Views
Message 9 of 12
Flag for a moderator

Re: Damaged Vandalised virgin street furniture PE29 7WJ

Hi the correct box number is 0330 333 0444.Regards Micky
0 Kudos
Reply
Highlighted
  • 2.33K
  • 102
  • 161
Forum Team
Forum Team
402 Views
Message 10 of 12
Flag for a moderator

Re: Damaged Vandalised virgin street furniture PE29 7WJ

Hi ThomasUK,

 

Thanks for your post on our Community Forums

 

I've passed this onto our team and hopefully they will be able to come round to fix this very soon.

 

Kindest regards,

 

David_Bn

0 Kudos
Reply