Forum Discussion

Simon4561's avatar
Simon4561
Joining in
2 years ago
Solved

TNT Sport pending

I ordered TNT in July but it is still pending and I am in a no man’s land of can’t watch the channel and can’t add it. Many many calls to the Virgin call line, they are nice enough but cannot help or...
  • Akua_A's avatar
    Akua_A
    2 years ago

    Hi Simon4561 

    Welcome back to our community forums and sorry to hear you are having issues with TNT Sport. We can understand the frustration caused and we want to best help. I can see you were recently in contact with our team who raised an IT ticket for you. Have you had an update on the ticket from our team? Do you need any further help?

    Thanks,

Akua_A's avatar
Akua_A
Forum Team
2 years ago

Hi Simon4561 

Welcome back to our community forums and sorry to hear you are having issues with TNT Sport. We can understand the frustration caused and we want to best help. I can see you were recently in contact with our team who raised an IT ticket for you. Have you had an update on the ticket from our team? Do you need any further help?

Thanks,

  • Simon4561's avatar
    Simon4561
    Joining in
    2 years ago

    Thanks Akua_A this is great, whatever you did fixed it and it is working now, TNT Sports is no longer pending and I added and watched it just now. The IT team are still to come back to me, but all is good now, thanks to you and the community forum!!!