Forum Discussion

paulo8's avatar
paulo8
Joining in
2 years ago

Left Virgin Media but email accounts still active and now being hacked

I left Virgin Media almost a year ago, but all the NTLWORLD.com and VIRGINMEDIA.com email addresses are still active.  Further, the NTLWORLD account is still accessible and appears to have been hacke...
Zach_R's avatar
Zach_R
Forum Team
2 years ago

Hi paulo8,

Thank you for your post and welcome to our community forums. We're here to help.

We're sorry to hear that one of the email addresses/accounts appears to be compromised. So that we can assist further, I'm going to send a private message in a few moments. Please respond to this when you can and we'll proceed from there with this.

Thanks,