Forum Discussion
JCmacc
12 months agoUp to speed
The form didn't allow me to attach any of the required evidence in the box, even having checked Java Script is enabled etc. Tried that before going down the Tech Support route.
Your prompt gave me the thought of trying a different browser though and it worked this time. Fingers crossed.
JCmacc
12 months agoUp to speed
Just adding to this thread - the fix was sorted using the form as noted above.
- go to https://netreport.virginmedia.com/netreport/ :
- select Email Sending Errors from drop down list
- Other from drop down list
- copy and paste the error message into Log evidence field
- enter your name into My name field
- enter email address into Email address field
- select Submit button
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