Hi Matt. After repeated phone calls to the chat bot, and a phone call back from a 'Foreign' guy, (Who I could only understand about 20% of what he was saying) who I answered all the security questions, and gave him extra info, because I couldn't name the package I was on he basically said. 'Tough' and wouldn't help me any more saying they will send me a letter with the info, that I am *STILL* waiting for.
I pleaded with him do help out with an email in my in box with hospital info on that I needed for this past Monday, and again it was' Tough' this cost me a lot of time and trouble.
Everything is still the same as it has been since Monday evening 15th April.
All I need is a password rest for smtp mail and web mail, but the trouble you have to go through gets very anoying at times. Is there anythingelse I can do?
Bob.
Hey DoctorBobP,
Thanks for getting back to us, I would like to see what I can do with this, for this I will be sending you a private message to investigate.
Joe
