Public IP change
Hi All,
My public IP address and MAC address has been spoofed, which in return they have managed to be able to create VM which in-return then was able to access all accounts MS, 2fa etc because they basically proposed as my machine using the public ip address and mac address.
I have rang virgin media today three times to ask for them to change it.
First time I spoke with an agent who then tranfered me to:
"Technical Department" - who then transfered me to
"Boarband department" - who then transfered me to
"Home boardband" - who then hung up.
I then called again, and the agent just hung up.
I then called for the third time, for the agent to then basically said you need to be apart of business to be able to do it. However I know that it is possible for them to change this.