Forum Discussion

Tvman's avatar
Tvman
Joining in
2 years ago

New booster not working.

My wifi booster packed died. Virgin said they would replace it.  the replacement is a different type. Smaller white plug in.  I plugged it in 8 hours ago and it is still pulsing a white light.  I ...
Tvman's avatar
Tvman
Joining in
2 years ago

Thanks yes, I’ve suggested to VM that the new booster might not like the old router I’ve got. 
they assured me it will be fine. I’m not so sure. 

Tom_W1's avatar
Tom_W1
Forum Team
2 years ago

Hi Tvman thanks for your reply.
We do hope and anticipate this is resolved for you, but if not, my colleague Molly has already sent you a Private Message to offer further support.

If you still need this, please reply to her directly but if not, we're glad this is sorted for you 😊

Many thanks