Norette
22 days agoTuning in
I also have the same issue on one of my V6 boxes. It started this morning and after finally getting through to an agent who did not really know what the green screen message meant and after constant tooing and frowing I managed to get him to arrange an engineer visit for Monday and hopefully they will replace the box. As Matty86 has said and after googling on line this message means the hard drive has failed and a new box is required.