Tivo Box very slow
My mum and dad have a Tivo box - I have POA for their account. The box takes a really long time to load iplayer or netflix or their recordings. I have tried a new handset but it is still painfully sl...
Forum Discussion
Hello CJBNessa
Thank you for raising your set top box query via the forums in regards to your parent services. We understand the concern relating to the slow box.
We aren't able to make package changes via the Forums, as japitts has mentioned a move to the V6 may help in regards to the speed of the box but the software is the same in regards to navigation.
If you can give the team a call on 150 from a Virgin Media landline or 0345 454 1111 option 1, option 4 then option 4 this will get you through to the contracts team who will be able to look into this further for you.
Rob