Issues Upgrading TiVo Box
Hello, I have spent around 2 hours on 2 separate phone calls to Virgin Media to try and get my parents TiVo box upgraded to the 360. They have outdated equipment that affects the picture quality. Th...
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The picture just keeps glitching every few seconds. They have a 360 in another room which has no issues.
sabrsabrsabr wrote:The picture just keeps glitching every few seconds. They have a 360 in another room which has no issues.
If they have a TV360 in another room, they cannot have an existing TiVo. The two are completely incompatible,
Are you referring to a V6 (that runs TiVo-software) that has been converted to a TV360? In which case it's no longer a V6, but is now just as much a TV360 as the other working box. https://www.virginmedia.com/care/tv-fault/which-tv-box
The fault sounds like you're describing picture pixellation - try swapping the two boxes around, see if the fault follows the box or remains with the internal cabling.