Box Swap Request to V6
Hi, I would like to swap the old Tivo box that I have to a V6 box please. Is this something that can be done on this forum? Thank you
Forum Discussion
Does your TiVo have any service faults with it? If so, then a swap to V6 is done as a matter of course.
If just requesting a swap (which is entirely understandable), you do risk being offered a TV360 instead. Which may or may not suit.
The box does sometimes upon turning on get stuck on a message saying something like 'channel information loading' no matter how long I wait. I have do restart the box for it to start up correctly. Also before it was removed Netflix would randomly crash, same with BBC iPlayer. I'm not sure if these count as a fault.
Yes that's a fault, report it as such.
Hi Dustysimone,
Thank you for reaching out to us in our community and welcome, sorry to hear you are facing issues with your TiVo box, so I can help further and arrange an Engineer if required, I have sent you an invite into a private chat, please click on the white envelope to accept.
Regards
Paul.
