Forum Discussion

mikvel's avatar
mikvel
Joining in
4 months ago

Virgin stream box

Hello, I have a Virgin Stream box, and I didn't have any problems with it until I decided to move it to the other side of my house and connect it via a Wi-Fi repeater. I have a GL-SFT1200 Wi-Fi repea...
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Stream
StreamBox
jpeg1's avatar
jpeg1
Alessandro Volta
4 months ago

I'm not familiar with the VM stream box, but it will certainly be locked to using only a VM Hub. 

Until you can get some expert advice, I'd suggest you do a factory reset to the stream box (if one is available) and try connecting it directly to the Hub. 

  • mikvel's avatar
    mikvel
    Joining in
    4 months ago

    I’ve sorted it out. For some strange reason, though I’m not sure on which end the issue lies, if I rename the extender to anything other than its original name, it becomes invisible to the stream box— and to the stream box only. I have no idea how or why this happens. So, I’ve kept the original extender name, and it works fine.