No Virgin Media wall socket
I received a self install Hub 3 today but cannot find a wall socket to connect it to. I've been on hold to VM for a while and have given up. The hub is plugged in and my phone can find the WiFi, but ...
Forum Discussion
Self installs are an option where there was a previous live VM connection.
Do you have a wall box on the outside of your home?
I can't find anything inside or outside the house unfortunately.
It won't cost anything, however, depending on what wiring there is it could take some time to sort.
That's absolutely fine, I just want it to work! I wonder if the previous owners cut the cable and removed the box as I can't find any evidence of it amywhere
Possibly, and VM wouldn't know about it!
You can wait for a reply on here, however it can take a few hours to a few days.