Forum Discussion

charlycoates17's avatar
charlycoates17
Joining in
2 months ago

Password reset emails not received

I've been requesting password reset emails for weeks now but I've never received them. My bills seem to arrive no problem though! Anyone able to suggest a way to sort this out?
Ernie_C's avatar
Ernie_C
Very Insightful Person
2 months ago

Check your SPAM folder.

  • charlycoates17's avatar
    charlycoates17
    Joining in
    31 days ago

    Thanks for replying - no messages there either even after several attempts!