Forum Discussion

marymcnealis's avatar
marymcnealis
Joining in
4 months ago

Paperless billing

I have been trying to switch to paperless billing.  Options don’t work.  Can you help?
marymcnealis's avatar
marymcnealis
Joining in
4 months ago

Hi Martin

These are the instructions:  

1. Sign in to Your Account

2. Select My profile at the top of the page

3. Go to the eBilling section and select Switch to eBilling

4. Follow the instructions to complete your registration

When I sign in there is no option to switch to e-billing.

Mary

Nathan_B's avatar
Nathan_B
Forum Team
4 months ago

Thanks for confirming, I'll be happy to take a look at this for you.

I'll send you a PM to confirm your details so this can be done.

Regards

Nathan

  • meensz's avatar
    meensz
    Joining in
    4 months ago

    Hi, can you help me please Nathan? I am having the same issue with not having a link to switch to e-billing as there is no option on My Account

    • Nathan_B's avatar
      Nathan_B
      Forum Team
      4 months ago

      Hi there Meensz 👋 Welcome and thanks for your post 😊

      Sure, I'll certainly be happy to help you with this. I'll pop you a PM to confirm some details so I can assist.

      Regards

      Nathan

       

      • Roughcollie's avatar
        Roughcollie
        Joining in
        3 months ago

        Hi,

        I have the same problem when trying to switch to ebilling. Could you help me please?

        Thanks,

        Roughcollie