Online upgrade isn't working
Hi, My current contract ends at the end of January. Ten days ago, I responded to an email offering an upgrade and increased my package to 1 gig. Unfortunately, I didn’t receive any confirmation emai...
Forum Discussion
Hello Barteks,
Welcome to the Community and thanks for taking the time to post here on the forums. I’m sorry to hear of the issues that you’re having with your upgrade. Any online package upgrades can take up to 14 days to be added onto your account. You will be contacted and a confirmation email sent once the new package has been added to your account.
Kind Regards,
Steven_L