Daylight Robbery!!
I was out of contract with Virgin, so when they proposed to increase my monthly payment, I decided to move to Talk Talk. There was a gap of several weeks between the changeover, but then I discovered...
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Sadly, we are at the mercy of these organisations. A long time ago I left Sky. They still owe me £70+. I genuinely believe that the systems are designed to wear us down when it comes to money they say we owe. I have had multiple connections disconnected after long periods of waiting for some action to be taken, only to have to repeat the whole thing again to a new agent.
Now, I have reached to point where I will pay Virgin this money, in the full knowledge that I don't owe it to them, but they have the upper hand, and Ofcom is almost useless.