BridgeRoad
5 years agoTuning in
can't log in to virgin media account
Hello Very frustrating - for months now I cannot log into my virgin media account. It always says wrong user name and / or password. I know I am using the correct ones and I've even tried changing m...
- 5 years ago
Hi, I just posted the same question twice now. No replies. Extremely frustrating.My details are correct but it says they're not.
Drives you insane going around in circles, thinking you've missed something out, but no. My concern is wth has happened to that very sensitive data? I'm looking at username, billing date, area reference, account number ,DOB and it's all correct yet it says they're invalid!
You cant even bloody re register as you're already registered. Really really annoying and taking up hours of time. Also where are the correct details stored now?
- 5 years ago
We need a moderator or someone with technical understanding from the Virgin Media Team. Anyone know how to summon one?