Blog Post

Digital life
1 MIN READ

Volt: Benefits for being with both Virgin Media and O2

Kei_M's avatar
Kei_M
Community Manager
4 years ago

Back in October 2021 we announced our first joint product that gives customers the best of both Virgin Media and O2.

When you’re with both of us, you’ll enjoy double the mobile data on every eligible O2 Pay Monthly plan in your name, in your household, a broadband speed boost to the next available level (if you aren’t already on the fastest speeds you can get in your area), and supercharged connectivity at home or on the move.

All on top of the lightning-fast speeds, reliability and rewards you’d expect.

Supercharged data & broadband speeds

Double data on every eligible O2 Pay Monthly plan in your name, in your household. Plus a broadband speed boost to the next available level of Virgin Media fibre broadband (if you don’t already have the fastest speeds you can get in your area).

Supercharged connectivity

Up to three WiFi Pods at no extra cost when you get Intelligent WiFi Plus, plus O2 Travel Inclusive Zone, together we’ll keep you connected.

Tech treats

Take out a phone on a new O2 Custom Plan and get up to £150 off an additional O2 Custom Plan for a connected tablet, laptop or smartwatch – just give O2 a ring or pop into an O2 shop to claim your discount.

For more information visit our ultimate guide to Volt.

Updated 4 years ago
Version 18.0

17 Comments

  • Renewed virginmedia contract in January 2222 virginmedia volt O2 sim card.

    Have been hit with a price increase from O2 and was assured this would not happen.

    It appears communications problem this is to be expected when you use 2 different companies, so customers be aware.

    I will be in future looking at my contract with this tied in sim with 02 which I do not need.

    Have contacted virginmedia and O2

  • Kei_M's avatar
    Kei_M
    Community Manager

    JonReese we'll be introducing premise matching from tomorrow which means any accounts where the addresses match will be eligible for Volt benefits. 

    Keep an eye on your My O2 app from tomorrow to opt in. Once you're in the app, go to 'Offers', then 'Supercharge your world with Volt', then tap 'See what you can get. From here, simply fill in the details you're asked for and within 14 days you should have your benefits applied on both your O2 and Virgin Media accounts.

  • JonReese's avatar
    JonReese
    On our wavelength

    @Kei_M thank you so much for this. I've just applied for my benefits. Fingers crossed!

  • I've managed to get most of my volt benefits set up between my 1 accounts but does anyone know how to request the WiFi boosting pods? Downstairs gets extremely weak signal (210mb next to router, 18mb in the kitchen) which isn't helped by most smart TVs having poor WiFi receivers.

  • Even though I have 350 Meg of Broadband and 2 mobile phones through O2, when I apply for Volt. It says that broadband is not available in my area, funny as cramp!!!! As I have been a Virgin customer for over 10 years. Total waste of time. 

    I don't expect anyone from Virgin will contact me unless they want to flog me TV that I don't want.

  •  Downstairs gets extremely weak signal (210mb next to router, 18mb in the kitchen) which isn't helped by most smart TVs having poor WiFi receivers.