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Digital life
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Swap your SIM

James_W's avatar
James_W
Community Manager (Retired)
8 years ago
Need help swapping your SIM? If you've upgraded your device or you've changed to one of our 4G flexible tariffs, we will have sent you a new SIM card. You will need to change your SIM to the new o...
Updated 8 years ago
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James_W's avatar
Community Manager (Retired)
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rem1's avatar
rem1
Joining in
8 years ago

I suddenly had a message "not registered on network"  Philippines told me the usual guff - need a new sim card. after a week it arrived, a 4G ready sim card for a 3G phone? I am instructed to text READY on the old simcard. HOW? I am not connected to the network. The usual Virgin run around rubbish.