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Only really been using the V Box for recording. With the wide availability of free online players now available through my TV I'm.now using it less and less.
So I'm trying to find out what additional channels I might lose if I cancel my MixTV and abandon all TV not available on Freeview, Freesat or the players.
See the recent Uswitch guide to what sort of price rise is in store for us and what we can do if/when it happens here
https://www.uswitch.com/broadband/guides/virgin-media-price-increase-what-can-customers-do
Eccerpt "if Virgin Media does proceed with a price hike in 2023, it's likely to be a notably higher amount than the £56.40 per year average amount it increased by in 2022."
You'll soon enough find out - I'd guess VM will look to make it as high as possible because of their poor (or negative) profitability. I don't think VM broadband contracts yet include a mandated annual price increase formula, although equally with no formula VM have always put up prices as much as they want when they want, sometimes twice in a year. I wouldn't be at all surprised if VM soon choose to implement a formula in new contracts to track other large ISPs. They'll certainly be looking carefully at the effect of different price rise formulae on different companies, and working out whether locking in an inflation plus rise would be beneficial. If they mandate a formula in contract, then during a fixed-term fixed-discount contract, customers have to take that price rise without any option to leave or renegotiate, and that's potentially a lot of money for VM to help themselves to.
Obviously where the price rise is not detailed in the contract, customers this year can re-negotiate or leave, and VM will have priced that in to their calculations. Those out of a fixed term contract likewise can choose to leave and not pay the increase at all, but because that "out of fixed term" status means a customer is already paying a lot more than VM's average, many will be price insensitive customers who'll keep paying at the new mongo rates. In terms of profitability, VM have always been a two speed business, where at a guess 80% of total margin comes from 20% of the customers, and that 20% will be anybody on standard tariffs, customers with loads of add-ons that they pay extra for such as additional channels, rented pods or boosters, regular pay per view, gadget squad victims, landline extras. Some of the 20% will of course simply be people who re-contracted but didn't manage to cut a good deal, and think that three to seven quid a month represents the most they can hope for.
But none of that applies to me, because my VM contract finishes in a few weeks, and my Aquiss broadband contract has no in-contract price rises or indexation. 🤑
I'm disgusted to receive ANOTHER email from Virgin stating that they are "increasing their prices year on year". What is the point of having an 18/24x month contract when Virgin can increase their prices YEAR ON YEAR within that contract. £11 from April then 3.9% every other April.
I've been a Virgin Customer since 2010 - but I've had enough. I will be cancelling my subscription this year. Anyone feel the same?
Regards
Marv
Yeah it's scandalous, for me that £11 is an over 25% increase! It's unjustifiable but when they have done this before I get on the phone to retentions and that normally gets a better result.
why is virgin putting prices up by 14% this spring , i for one cant wait for the letter to drop through my letterbox THEN I AM LEVING THEM FREE OF CHARGE. WHAT DO OTHERS THINK OF THE PRICE INCREASE. the price rise was announced by martin lewis from moneysupermarket
Same here once i receive my email/letter I’ll be straight on the blower to cancel mine I’m off I’ve had enough problems with this company to last me a lifetime the customer services is diabolical couldn’t care less as long as they’re getting your money. Youfibre FTTP have just completed my area so I’ll be switching 1GB full fibre £25 a month eero pro 6 router including eero 6 mesh. No brainer
Has anyone had an email/letter yet?
Why has my post about the VM price hike in Chatter and Natter been deleted after getting around 2k views and 35 replies please?
Previous alerts to updates on the thread have now been pointed to this official thread.
This feels unreasonable, oppressive, and censorious by the VM forum team and I would like an explanation please.
Title of deleted post: Virgin Media price increase 2023 — what can customers do
Also looking for an alternative now I fully understand what is going on.
How the hell did we get in a position as customers, that they are allowed to sell us a fixed contract service with us having to accommodate future price rises, without actually being aware what the price might be. ?
It's the equivalent of us agreeing a 12 month contract, then ringing up after 6 months and telling them I am now only prepared to pay 60% of the agreed cost, but they I can cancel if they prefer.
Ever get the feeling your being conned ?
I am sure the intention was to allow inflation increases only now they are inflation plus, they actually push up inflation each year
True, but we as customers don't get the same protection.
Ofcom wont do anything about it as they will say there are enough competitors without these clauses and if this is so important to consumers they should leave their current supplier and go to someone who doesn’t do these increases. Doesn’t help those places where only Virgin do the fastest broadband
Given the current financial circumstances and after almost 10 years ..... I've had enough.
I'm also tired of the constant battle to maintain an affordable service.
Time to try something new.
After nearly 12 years with Virgin Media you can get stuffed. I'm not paying an extra £15 quid a month for the same service...total rob dogs..jumping on the same band wagon as the energy companies
OK .... Offer from Virgin to stay was pitiful.
So, I've signed up for 5G Broadband at £20/month (first 3 months free). No upfront costs.
Most importantly there is a 30 day returns policy, so I get a chance to try it out first before while still having the Virgin service.
It's a bit of a leap, but has the additional benefit that the router is portable so I can take it away in my Campervan over the summer.
I'll have no additional channels, but rarely use anything other than the FTA channels on my Virgin box. I also have a separate hard drive so I can utilise the record facility on my TV.
Let's see how things go.
