As you can imagine, with costs such as energy bills rising fast, our running costs are increasing too. So, to make sure we can keep giving you the service you expect, the price of your package may be going up. If you have been contacted and want to find out more, click below.
Just to put these increases into context. My £27/month (£44-£17) increases by £7
my sky tv account at £61 per month increased by £4
I have not had a price rise yet from VM, hope I get a small rise.
I will review this when I get my increase notice.
As only VM have fibre in my area, the other options are ADSL 10Mbps, mobile 4G/5G or a hybrid which combines both.
Not sure which alternative is best if you need to stream films with netflix etc.?
To get any good deal means locking in for 12, 18 or 24 months.
There are some monthly options around also with cable and mobile options.
Not all provide TV boxes.
Some also offer various landline deals similar to VM.
Virgin media is probably the best for me, but the price is high now before the rise and unlike some providers, existing customers can not get the same cheap deal as a new customer.
You don't have to lock yourself into a long Pay TV contract. As an example, VM broadband users can opt for Stream, costs £35 to activate and you only pay for subscriptions such as Netflix.
Can you leave if still in contract with price increases
landline phone
useful advice on landline switching-
broadband switching
VM packages- checked for my postcode area as a new customer today
A typical 18 month contact normal speed 132 + landline for me would be 29.99 pr month, rising to £59 at the end of a contract.
For these services I presently pay £23 more than that , due to being on a rolling monthly contract.
If you switch to a fixed contract as an existing customer you do not get the cheaper price but still get locked in.
A cheaper option with no tv, 18 month contact for lower speed 54 + landline would be £28 per month, , rising to £45 at the end of a contract.
However I would pay an extra £8 for anytime calls..
Future rises may increase these prices by 13.85% average? .When I do eventually get a price rise notice,( they should have been sent out in January/February) I will check to see if it can be reduced.
I hope my price does not suddenly increase in April without notification?
Usually I get a letter through the post or an email, the last one was 5/1/2022, well in advance.
I do have streaming using my own stream box, I see the VM stream broadband starts at only £15 per month and £35 for the stream device, I did not know it existed?
How to watch live TV online: The complete guide (broadbandchoices.co.uk)
There is no such thing as "VM stream broadband". There is broadband, i.e.M50, M125, M250, M350, M500, M600 and Gig1, and you can add Stream for £35. Low income people who qualify for the 15Mbps Essential broadband at a cost of £12.50pm are not eligible for Stream (which requires a minumum of M50).
Thanks for the advice.
I now know my rise is £12 or 14.6% which makes my bill now well over £1000 per annum.
I rang up to find this out on 150. with billing. The letters are due to be sent out.
The virgin rise is higher than some other providers.
As a new customer can get similar services for less half of what I am paying, I will now review or try alternative services.
Loyal existing customers pay more, new customers seem to get a much better deal.
It's the same with all of the companies. Mine went up over 20 quid a month so I cancelled and they made an offer that was very good so I accepted it.
I rang retentions and they have given me a good deal which lasts for 18 months, then it rises so I will review in 18 months.
My contract has not been updated in my online account yet, I think it takes a day to change over but I have received the new contract documents by email.
